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Disaster Change of Address (DCOA) Form Update

Previous Version of DCOA 


Errors identified: 
- “Verify your identify”
- Checkbox language is weird.
- Missing privacy policy / protection of personal information verbage (legally mandatory).
- While this illustration would look harmless on any other MYCOA form, with the context of the DISASTER change of address (DCOA), it appears as though it’s a graphic of a woman, overjoyed that all of her belongings are being swept away in a tidal wave / hurricane / tornado / tsunami. Context is everything.

Updated Version of DCOA